Insurance Claims Restoration

HRC Simplifies the Insurance Claims Process

When your home is damaged, the insurance process can feel overwhelming. We act as your guide from the first call to final repairs, handling documentation, communication, and approvals so nothing is missed and nothing is delayed.

We work with all major insurances

What to expect with your insurance claim

Step 1: Initial Call & Emergency Response

Once damage occurs, contact our team as soon as possible. We respond quickly to assess the situation and determine if immediate action is needed to protect your home.

This early response helps prevent further damage and preserves critical documentation for your insurance claim.

Step 2: Inspection & Damage Assessment

We perform a thorough inspection of the affected areas, identifying both visible and hidden damage. Our team documents the loss using industry-standard methods required by insurance carriers.

Accurate documentation is essential for a smooth claims process and proper coverage.

Step 3: Mitigation & Temporary Protection (If Needed)

If required, we begin mitigation services to stabilize the property and prevent additional loss.

This may include:

Water extraction and drying
Board-up or tarping
Smoke and soot stabilization

Step 4: Insurance Claim Documentation & Estimating

Our estimator prepares a detailed, code-compliant estimate outlining the full scope of repairs. This information is submitted directly to your insurance company for review.

We ensure nothing is overlooked so the claim reflects the true extent of the damage.

Step 5: Insurance Review & Approval

We work directly with your insurance adjuster to answer questions, provide clarification, and support the approval process.

You don’t have to manage insurance conversations alone. We speak insurance on your behalf.

Step 6: Restoration Planning & Contract

Once the claim is approved, we review the scope, timeline, and next steps with you. After approval, restoration work begins.

Everything is clearly explained before repairs start.

Step 7: Restoration & Reconstruction

Our licensed and insured team completes the restoration work, keeping you informed throughout the process.

From cleanup to reconstruction, we handle every detail.

Step 8: Final Walkthrough & Completion

After work is completed, we conduct a final walkthrough to ensure the project meets expectations and the home is fully restored.

Step 9: Ongoing Support

We follow up after completion to ensure satisfaction and address any warranty or final questions. Our relationship doesn’t end when the job does.